Privacy policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or receive services from us.

Information We Collect

We collect the following types of information:

Personal Information

When you use our website or services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Address

  • Skin/medical history (as part of service intake)

  • Payment information (via secure third-party processor)

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of access

  • Device information

This data is collected via cookies or similar technologies to improve site functionality and user experience.

How We Use Your Information

We use your information to:

  • Book and confirm appointments

  • Provide laser hair removal and skincare services

  • Contact you with reminders or updates

  • Respond to inquiries

  • Maintain health and safety compliance

  • Improve our services and website

  • Process secure payments

We do not sell your information to third parties.

Medical and Health Information

If you provide sensitive health-related information (such as medications, allergies, or skin conditions), it is used strictly to assess service eligibility and ensure your safety. This information is stored securely and accessed only by trained staff.

Third-Party Services

We use trusted third-party providers for:

  • Online booking (e.g Acuity Scheduling)

  • Payment processing (e.g Square)

  • Email communication (e.g Gmail)

  • Website analytics (e.g Google Analytics)

These providers have their own privacy policies, and we only share information necessary for them to perform their services.

Data Retention

We retain your information for as long as needed to:

  • Provide services

  • Maintain records for legal or regulatory reasons

  • Resolve disputes and enforce our policies

You may request deletion of your data at any time, subject to applicable laws.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for future communication

  • File a complaint with a data protection authority

7Data Security

We take reasonable precautions to protect your personal information:

  • Secure website hosting

  • SSL encryption for data transmission

  • Limited access to sensitive client information

  • Password-protected systems and booking tools

Cookies

Our website uses cookies to:

  • Analyze traffic

  • Remember user preferences

  • Improve user experience

You can disable cookies through your browser settings, but this may affect site functionality.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us: